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HP Recommended
Office Jet 5258
Microsoft Windows 10 (64-bit)

Am getting random errors after printer is on for a while - most recent error is 0XB3D25A2B, along with flashing lights on display. Can't find any reference to this error anywhere online.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @ErrorMan,

 

I'd like to help!

 

I understand you are receiving a"0XB" error on the printer

 

We can perform a factory defaults on the printer to resolve the issue

 

To restore the printer to the original factory defaults

 

1. On the printer control panel display, from the Home screen, swipe left to see (⚙️  Setup ) and touch ( ⚙️ Setup ).

2. Touch Tools, touch Restore Factory Defaults, and then follow the onscreen instructions.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

3 REPLIES 3
HP Recommended

Hi @ErrorMan,

 

I'd like to help!

 

I understand you are receiving a"0XB" error on the printer

 

We can perform a factory defaults on the printer to resolve the issue

 

To restore the printer to the original factory defaults

 

1. On the printer control panel display, from the Home screen, swipe left to see (⚙️  Setup ) and touch ( ⚙️ Setup ).

2. Touch Tools, touch Restore Factory Defaults, and then follow the onscreen instructions.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

HP Recommended

So far so good. Curious as to what causes the error, if you know. Thanks again.

HP Recommended

The error is caused by the firmware by performing a default the firmware is removed.

 

Hope this answers your question.

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