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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Office jet 3830 - havent used in a long time. not printing black.

HP Recommended
HP Pavilian PC, officejet 3830
Microsoft Windows 10 (64-bit)

office jet 3830, haven't used in a long time. Tried to print out a 3 page form. First page printed good.  Subsequent pages had no black. Ink level is OK. I've gone thru all the diagnostics. Took the cartridge out and shook it up and put it back in. Tried to copy a page in black mode, came out blank. I need to print a bunch of tax forms! Help!

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HP Recommended

Change the cartridge.

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