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01-19-2021 01:07 PM
After loading new toner and turning printer off and on I was able to get a test page printed out. Now I keep getting the flashing light for paper empty. I've loaded paper and cleaned all rollers. Restarted the printer and not sure what I'm missing.
01-22-2021 10:39 AM
@ktippett, Welcome to HP Support Community!
If you have already performed the steps from the document 'Out of Paper' Error Message Displays on the Computer, and the Printer Does Not Pick Up or Feed Pape... and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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