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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-05-2025 02:06 PM

HP Recommended

Round 1:

Bought new set of  HP cartridges thru Amazon. After installing kept getting messages that one or more of the cartridges are defective; after troubleshooting and installing the HP app on my phone determined that the magenta cartridge was empty and the cyan and yellow were defective and could not be detected. Cartridges were returned, money refunded.

 

Round 2:

Bought a second set:

Same issue. This time magenta is full, but again, blue and yellow are defective. 

 

Not spending upwards of $150/year just for ink cartridges and having this type of issues. 

 

 

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1 REPLY 1

‎11-06-2025 05:35 AM

HP Recommended

It's the print head defective, nothing wrong with the ink cartridges.




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