OfficeJet Pro 7740 Wide Format A3 Printing issue

[Kain_SSFP]

Cannot get the OfficeJet 7740 to print correctly on A3 paper - it comes out blurry and not in colour. It's not a print head issue as it works perfectly on A4 prints. My colleague on the same network can print on A3 without any issues. I've uninstalled and re-installed the drivers but still doesn't work, also tried printing from different applications which also didn't change.

[Valsimot]

You need to use latest HP driver for your printer model, you are now using a Microsoft drivers that is causing you the A3 only printing issues.

[Kain_SSFP]

I already downloaded HP Smart and the latest drivers but this did not solve the issue.

[Valsimot]

It's the drivers, you are not only one with this issue.

What is driver version you have installed?

[ds_12]

I have the same Problem.

My installed Version is 157.1.1186.0

It should be the latest one.

[Valsimot]

@ds_12  no you don't, latest original HP driver version is 

• 40.16.1234

You are on Microsoft drivers and having the same problems.  HP drivers don't have those problems when printing on A3.

[ds_12]

Thank you for your quick responde.

Can u send me the link of the newest Driver?

[Valsimot]

The driver you need to install is under

Installation Software and Full/Basic Driver-Supports print and scan functionality only (2)

https://support.hp.com/my-en/drivers/hp-officejet-pro-7740-wide-format-all-in-one-printer-series/768...