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OfficeJet Pro 8022 always prints upside down double sided - regardless of long edge/short edge flip!

HP Recommended
HP OfficeJet Pro 8022 All-in-One Wireless Inkjet Printer
macOS 10.15 Catalina

I've had this printer a couple of months. Prior to going back to university, I was printing directly from my iPhone, which had no issue printing double sided.

 

However, now I've started printing from my laptop, and it. Will. Not. Print. Correctly. The second page on the reverse always, without fail, comes out upside down.

 

I've tried everything I can think of - Printing with the long side flipped. Printing with the short side flipped. Updating the printer. Reversing page orientation. 

 

Nothing has worked, and I'm at the point where I can't print from my new laptop, to my new printer, and it's starting to drive me loopy.

 

Please help?!

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Just to add, I've tried uninstalling and reinstalling the software a few times via both HP smart and HP easy start. No luck, it still isn't working.

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HP Support Agent
HP Support Agent
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@Mossling, Welcome to HP Support Community!

 

This could be an issue with the driver settings or the installed drivers, let us try to isolate and resolve the issue-

 

Check the settings before you send the print job. Refer to the document HP Printers - Print Settings Guide (Mac) for help.

 

ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:

Update printer firmware

Update software on Mac 

 

Remove and add the printer

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the name of your printer, click the Minus sign, and then delete the printer.

 

Select printer and click the minus sign

Click the Plus sign, and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

 

Select AirPrint from the Use menu

 

Click Add to add the printer to the list.

Try to print.

 

Also, refer to the document HP Printers - How to Print on Both Sides of the Paper for additional help.

 

Keep me posted for further assistance.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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