I recently bought a used OfficeJet 8600 at a thrift store. It works fine except that it doesn't print in color. When I tried following the directions on some of the posts about this issue I ran into some features being locked. The control panel says " The feature has been locked by your system administrator or the person who setup the printer."
I see the fix for this is printer specific. Could you please send me the instructions to reset my printer?
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
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Sandytechy20 I am an HP Employee
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