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‎09-17-2022 03:00 PM

HP Recommended

I found the answer.  I was a little suspect about the ‘secret’ buttons on the screen but this factory reboot totally worked.  
https://www.youtube.com/watch?v=WtUp6RwL5A4

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‎09-19-2022 06:26 AM

HP Recommended

This also seems to have worked for me.

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‎09-19-2022 02:54 PM

HP Recommended

So helpful!  Thank you!

I did this fix about 4 hours ago and it seems absolutely fine now.  I was resetting the printer multiple times an hour before this.

Thank you for hunting that down and sharing it with us!

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