OfficeJet Pro 9010 Blue screen B305DFF9 reset instructions

[Claude_Friche]

Please send me the reset instructions for my printer

[Echo_Lake · Accepted solution]

@Claude_Friche

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, we'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers

[nzk683]

Please send me the reset instructions for my printer.

NZK683

[Echo_Lake]

@nzk683

Welcome to the HP Support Community!

I’m here to help. 

I understand you are getting this error on the printer screen. We will have to perform a factory reset to resolve this issue.

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!