Operating System: Mac OS X 10.6 Snow Leopard and older
Recent upgrade to OS Big Sur 11.2.2
Officejet Pro 9015 stops being recognized. Both white power and blue wifi lights flash continuously as do the screen symbols for Return, Home and ??. Screen says: B305DFF9. Power will not respond to the switch. Have to unplug the unit after which it runs normally for a few hours. I suspect that when the computer goes to sleep, it loses the printer.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".