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‎04-02-2021 11:29 AM

HP Recommended
Product: Officejet 4630
Operating System: Microsoft Windows 10 (64-bit)

Hi all

My HP Officejet 4630 takes a really long time starting to print the next job in queue after finishing the previous job.

During that time, the job still appears in queue and if I try to cancel it it takes also a long time.

Either way (waiting or canceling) an error is displayed after the job exits the queue, informing the document didn't print, although  it was printed.

This is a problem that I've managed to live with little hassle since I bought the printer as I really hadn't print much.

But today it has takes me most of the day to just print half a dozen documents.

After searching the internet, and mainly this forum, I've found this is not such a rare problem ad there are plenty of people complaining about the same issues. The solutions presented are far from satisfactory as they consist of unpluging and pluging back again, uninstall and reinstalling drivers.

This happens in all my PCs in the house and also the Android and iPhones have trouble printing most of the time, resulting in several errors before managing to have one or two pages printed.

This problems added to your politics of only letting me buy your half filled cartridges, and the fact that your "drivers" are full of bloatware are making me considering toss this printer on the garbage bin and never buy your products again and tell my family and friends to do the same.

Great job.

Category:
1 REPLY 1

‎04-05-2021 12:26 PM

HP Recommended

@LMPR

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


I am an HP Employee

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