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‎09-27-2024 07:42 AM - last edited on ‎10-10-2024 06:22 AM by Retired

HP Recommended
Product: HP Officejet 4630 e-All-in-One Printer

When I search, I don't see reference to this particular error code in the Knowledge Base, Does anyone know what this code means? I have an Officejet 4630 all-in-one printer, and this error code suddenly showed up on the printer with it also being shut down and completely unresponsive to attempts to power back up. Maybe it's time to get a new printer, but am hoping to confirm/deny that thought here in the community. Thank you for any assistance. 

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1 REPLY 1

‎09-27-2024 08:24 AM - edited ‎09-27-2024 08:25 AM

HP Recommended

There is a complicated discussion of this problem by an HP agent here

 

However, you can get the same solution and a video of it by asking Microsoft's Copilot.  I assume you have the latest windows 10 or 11

Read this article about Copilot.

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