I was recently trying to replace my black ink cartridge with a new one. The 63XL. However, I have not been able to get the cartridge to work. It keeps saying there's an ink cartridge problem and to remove and reinstall. I've done this multiple times. I've even cleaned the cartridge's copper strips, as well as the the copper connecting strip part of the black cartridge holder as indicated by the troubleshooting page on HP. I've tried the hard restart of the printer. Nothing has worked. I have never had this issue before and am very confused.
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