Officejet 4650 - i tried to print from a new laptop computer. When I hit 'print' it asked for a PIN

[sandy1530]

officejet 4650 - I tried to print a document from a new laptop computer.   When I hit 'print', it asked for a PIN for the printer.  how do I find PIN for this printer?

[Kumar0307]

@sandy1530, Welcome to the HP Support Community!

Have you connected the printer and the PC to your wireless network?

Are you using wifi-direct to print?

On the printer, go to Setup > Network > Restore network settings

Go back to Wireless > Wireless setup wizard and select your network.

• Make sure the printer and the PC are connected to the same wireless network.
• This printer supports only 2.4GHz network. So, the PC should be on the 2.4GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Now, try printing from the PC.

For more info on WPS PIN, refer to this document. 

Hope this helps! Keep me posted. 

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