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‎08-12-2020 07:04 PM

HP Recommended
Product: Officejet 5255

After using this printer freshmen year it now says I need the setup cartridges again.  I dont have them and now it doesnt work at all.  Im starting nursing school soon please help 😞

1 person had the same question
3 REPLIES 3

‎08-15-2020 10:53 AM

HP Recommended

@Harry7474

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest we try changing some settings in the Support Menu

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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‎08-22-2020 01:55 PM

HP Recommended

Hi Krazy Toad, I’m having the exact same problem. I need help on how to make my 5255 printer work. I bought one but didn’t come with the setup cartridges. I do have regular ink cartridges though. Please help. Thank you. 

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‎08-23-2020 05:51 AM

HP Recommended

@stephmrls

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
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