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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Officejet 6500a Plus Print Alignment Error

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11-01-2020 03:10 PM
Hey Guys !
I recently took my print head out to clean it. Now the magenta and cyan don’t print when running reports. I also keep getting an error telling me the alignment has failed. Do I chuck this thing or not because I’m def not paying to ship this heavy printer lol. Please help I use this for my biz !
Troubleshooting I’ve done :
resetting printer
changed ink
cussing & drinking
Thanks in advance,
😊
11-07-2020 07:32 AM
Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/in-en/document/c04855186
Let me know if this helps.
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Thanks!
Have a great day!
I am an HP Employee