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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet 6600 e-All-in-One Printer series - H711
macOS 10.15 Catalina

Printer HP Officejet jet 6600 not working

Error code Ox61011bec

Tried switching off and restarting but still has error message.

Any advice on how to deal with this error please

1 REPLY 1
HP Recommended

 @Wilson151

 

Welcome to the HP support community.

 

I understand that you are getting Ox61011bec error, I am glad to assist you.

You might have to reset the printer.

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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