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Message 1 of 2
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Officejet 6600 printer Failure

HP Recommended
macOS 10.15 Catalina

Officejet 6600 printer keeps giving me an error code:

"There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP."

I've Tried the "unplug reset" twice and I've replaced all Ink cartridges. However the problem has not been resolved. 

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Nate31, Welcome to HP Support Community!

 

If you have already performed the steps from the document  'Printer Failure' Error and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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