My printer started displaying a message on the printer that says "the printer head appears to be missing, not detected or incorrectly installed". I followed the standard instructions of disconnecting the power, waiting and reconnecting several times. I then updated the printer's firmware and did all the power off and on several times, but the message is still there. The printer's control panel shows an option "show me" which is supposed to tell me how to reinstall the printheads, but when I press the screen to choose the option it does nothing.
My printer is way out of warranty and none of HP care packages that might offer technical support seem to cover an Officejet 6600 unless I am missing something.
I would appreciate a fix or if there is no fix the link to the exact HP webpage that will allow me to purchase a replacement printhead. I would prefer to get the part directly from HP if one's needed vs. from some third party site where the quality and compatibility are unknown.
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