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Message 1 of 2
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Flag Post

Officejet 6950 tries to fax when I want to print

HP Recommended
Officejet 6950

I ask for a photo to print and I am asked for a fax number.  I cannot get rid of this option, so cannot print anything

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Anita68

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • Is the photo saved on your computer or your are printing it from any website or email?
  • Are you able to print other documents or make a copy?
  • What is the operating system you are using?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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