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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
DavidBorrink
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Officejet Pro 6968 printing color off and draining yellow ink

HP Recommended
Officejet Pro 6968
Microsoft Windows 10 (64-bit)

This printer is printing colors incorrectly and is draining yellow ink. It is only a few months old. We have only used real HP ink and have not refilled them.

 

I ran the utility to clean the heads once and it took two tries to get the yellow going again. We had put the new yellow in and it stopped working.

 

We are having to buy new packages of ink because the yellow is running out so quickly and then we are stuck with multiple cartridges of the other colors. 

 

I am a loyal HP buyers (printers and computers) and this is BY FAR the WORST HP product I have ever owned. So disappointed.

 

 

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DavidBorrink
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HP Recommended

I should have mentioned it's also happening when printing from a MacBook Pro running  10.13

 

It doesn't matter which computer we use. The same results.

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