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‎08-12-2024 04:41 PM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: Microsoft Windows 11

When i try to print using my new officejet pro 7740 i get an error message The free version only allows 3 pages

Category:
1 REPLY 1

‎08-14-2024 11:27 AM

HP Recommended

Hi @exspfx,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your printer that is not printing.

Are you able to make a copy on the printer standalone? (Place an original document on the scanner glass and make a copy to confirm hardware is working fine)

 

To understand the issue and help you, please share the details listed below:

 

- May I know where do you get the error message?

- May I know which application are you using to print?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

 

Irfan_06-Moderator
I am an HP Employee

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