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Officejet Pro 8500A wont come on soon as it powers up it says cooe 00600

HP Recommended
Officejet pro8500A
Microsoft Windows 10 (64-bit)

Officejet Pro 8500A wont come on soon as it powers up it says cooe 00600, then blinks fast  and the screen turns white

 

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@Help-shelly

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

Please try these steps

 

- Turn on the printer.
- Wait until the printer is idle and silent before you continue.
- Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
- Remove the ink cartridges from the printer.
- With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to a wall outlet.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer, if it does not automatically turn on.
- The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
- Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
- Reinsert the ink cartridges, and then close the ink cartridge access door.
- If you receive a prompt to print a calibration page, do so.

 
Also ensure the printer has the latest Firmware. https://support.hp.com/in-en/document/c02919168

 

Keep me posted 

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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