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‎05-25-2020 04:04 PM

HP Recommended
Product: officejet pro 6230
Operating System: Microsoft Windows 10 (64-bit)

I have had an HP Officejet Pro 6230 for just over a year. It is used on a daily basis for our small business. I use HP cartridges but I have constant problems with the black ink not printing. I regularly clean the print heads but that is now making no difference, it is still streaky and patchy. The printer was replaced when a few months old for the same problem now I am unable to print a decent copy. I have also just bought two sets of new cartridges from HP. Having read that this is a known problem with this model, why has it not been sorted. I need a printer that works for my business and this one is just not up to the job.

What can I do?

1 REPLY 1

‎06-02-2020 07:38 PM

HP Recommended

@Graeme02041645

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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