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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Peter_Moralee
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On my HP OfficeJet Pro 9020 I have a flashing error message No B82A34B2 which makes the printer free

HP Recommended
OfficeJet 9020
macOS 10.13 High Sierra

On my HP OfficeJet Pro 9020 I have a flashing error message No B82A34B2, the printer freezes, this message and the freeze can be cleared by switching off the power, unfortunately the error repeats some days later.

What is causing this fault and what can I do to permanent clear it?

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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HP Recommended

Hi @Peter_Moralee,

 

I'd like to help!

 

Let's try a power reset on the printer

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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