On my printer HP3830 I get an error message oxb98o88fc

[Hilde70]

On my printer HP3830 I get an error message oxb98o88fc

[Kuroi_Kenshi]

Hi @Hilde70,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Restart the Printer:

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds to ensure it fully powers down.
• Plug the printer back in and turn it on.

Check for Hardware Issues:

• Ensure the ink cartridges are properly installed and seated correctly.
• Open the cartridge access door and check for any visible obstructions or cartridge alignment issues.
• Make sure the printer lid is securely closed.

Check for Firmware Updates:

Kindly refer to this link to update your printer firmware.

Reset the Printer:

• Sometimes a reset can resolve such error codes.
• With the printer turned on, unplug the power cord from the back of the printer.
• Unplug the power cord from the wall outlet.
• Wait 60 seconds.
• Plug the power cord back into the wall outlet and then into the printer.
• Turn on the printer.

Run HP Print and Scan Doctor:

• Download and run the HP Print and Scan Doctor.
• This tool will help diagnose and automatically fix common printing and scanning problems.

Check for Software Issues:

• Ensure your printer driver is up-to-date.
• Reinstall the printer software by downloading the latest version from the HP Support website.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,