On power up the screen goes to ERROR CODE 0X83C0002B on the HP Office Jet 4650

[cindy53]

ERROR CODE 0X83C0002B

[zoey7886]

@cindy53, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP OfficeJet 4650 Error Code 0X83C0002B! 

We're thrilled to have the opportunity to assist you and provide a solution.  

The error code 0X83C0002B on the HP OfficeJet 4650 printer typically indicates a firmware issue or a hardware malfunction. To troubleshoot this issue, you can try the following steps:

Power Cycle the Printer:

• Turn off the printer.
• Disconnect the power cord from the back of the printer.
• Wait for 60 seconds.
• Reconnect the power cord and turn on the printer.

Update Printer Firmware:

• Ensure your printer firmware is up-to-date by visiting the HP Customer Support - Software and Driver Downloads.
• Enter your printer model (HP OfficeJet 4650) to find available firmware updates.
• Download and install the latest firmware. Follow the on-screen instructions for the update.

Reset the Printer:

• Sometimes resetting the printer to its default settings can resolve the issue.
• Access the Settings menu on the printer’s control panel.
• Navigate to Printer Maintenance or similar options to find the option to reset the printer.

Check for Hardware Issues:

• Inspect the printer for any obvious hardware issues like paper jams or obstructions in the ink cartridge area.
• Ensure the ink cartridges are installed correctly and there are no foreign objects inside the printer.  

Hope this helps! 

Take care, and have an amazing day!  

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