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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Orange Information light on printer stays on

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Desk Jet 2652  The orange printer light has come on and stays on all the time I have unplugged it for 3 minutes.  I can send a print job to it and the paper out light comes on and I have to press that button and the job prints.  What is it trying to tell me.  My daughter just replace both print cartridges.

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@SteveWelter

 

Welcome to the HP Support Community.

 

Connect the Printer directly to a wall outlet.

 

Let's try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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