Our electricity has had issues a few days back and now my HP7300 Smart Tank refuses to print

[Brenlemoine]

HP7300 Smart Tank not printing. Ive deleted all print jobs, I've restarted , unplugged, replugged, etc.  

No luck.... still not printing

[Hawks_Eye]

Hi @Brenlemoine 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thank you for already trying multiple steps — I understand how frustrating it is when the printer stays silent despite your efforts. 

If your HP Smart Tank 7300 isn’t printing after a power issue, try resetting the printer, checking the connection type, and running a diagnostic tool to restore communication. Power fluctuations can sometimes disrupt internal settings or network sync.

Let’s guide it back to life with a few deeper checks:

1. Perform a Full Power Reset

• Turn off the printer and unplug the power cord from both the printer and wall outlet.
• Wait at least 60 seconds to allow internal components to discharge.
• Plug the printer directly into a wall outlet (avoid surge protectors or extension cables).
• Power it back on and wait for the startup sequence to complete.

2. Check Connection Type

• If using USB, disconnect and reconnect the cable securely.
• If using Wi-Fi, confirm the printer is connected:
  • On the control panel, press the Wireless icon
  • If disconnected, go to Settings > Wireless Setup Wizard and reconnect to your network
• If using Ethernet, ensure the cable is firmly seated and the router is active

3. Run the Diagnose & Fix Tool

This tool checks for communication issues and repairs them:

• Download from the Diagnose & Fix tool page
• Launch the tool and follow prompts to scan and repair your printer setup

4. Clear Print Queue and Restart Print Spooler (Windows)

• Press Windows + R, type services.msc, and press Enter
• Scroll to Print Spooler, right-click and choose Restart
• Open Control Panel > Devices and Printers
• Right-click your HP Smart Tank 7300 and set it as Default Printer
• Try printing a test page

5. Update Firmware

• Visit the HP Smart Tank 7300 Driver & Firmware page
• Download and install the latest firmware for your model
• This can resolve internal sync issues caused by power fluctuations

6. Print from HP App

• Open the HP App on your computer or mobile device
• Go to Printer Settings > Reports > Print Quality Report
• If this prints successfully, the issue may be with the document or app you were using

If the printer remains unresponsive after these steps, I can guide you through a deeper hardware check or help interpret any error lights or sounds. 

You’ve done a great job staying proactive — let’s keep going until your pages flow smoothly again.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye