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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- PLS HELP Error CODE B8049FBC
Create an account on the HP Community to personalize your profile and ask a question
07-31-2021 07:45 AM
DEAR Support Community
My HP printer got a blue screen and flashing buttons with the error code "B8049FBC."
I restarted it and it worked fine for a few minutes, then it gave the same error again.
I checked and it appears the drives are up to date.
Please Help assist.
joe
Solved! Go to Solution.
Accepted Solutions
08-03-2021 08:24 AM
Hi @joe202020,
I'd like to help!
I understand you are receiving a "B305" error on the printer screen.
We can perform a factory defaults on the printer to resolve the issue
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
08-03-2021 08:24 AM
Hi @joe202020,
I'd like to help!
I understand you are receiving a "B305" error on the printer screen.
We can perform a factory defaults on the printer to resolve the issue
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
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