POOR SERVICE FROM THE FIELD TECHNICIAN

[garg8233]

I am HARSH GARG, and would like to raise my complaint against the HP
Printer - Model 126NW, SERIAL NO- [Personal Information Removed] the printer is not printing accordingly , further I have made a previous contact with your Technical Support
team, but the executive they sent, have not done the work properly. Now I
am unable to contact the same person, and also Call Support is too not
responding to my calls.

You can check the status from the Case I'd - [Personal Information Removed],

I want immediate support from your end, as I am not getting the expected
service from your end.

Registered Mobile Number: [Personal Information Removed]

Waiting for your reply. Regards

[Anand_Andy]

Hi @garg8233,

Welcome to the HP Support Community

I understand you are facing an issue with your HP LaserJet Pro MFP M126nw. Not to worry I will help you to get a resolution to resolve the issue.

Thank you for providing me with the information, I have escalated your issue to HP’s Support Team in your region. They will review and check for possible options available, if any, to resolve your issue.  You should be contacted within 2-4 business days (this does not include weekends or holidays).  Response times may vary by region. 

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!