PRINTER does not print

[Bill765]

My HP Smart Tank 6001 is offline.  blue light is blinking

[VikramTheGreat]

Hi @Bill765,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP Smart Tank 6001 shows a blinking blue light and is offline, it means the printer is in Wi-Fi setup mode or has lost its network connection.

Steps to Reconnect Your Printer

1. Confirm Wi-Fi Setup Mode

• A blinking blue light means the printer is ready for setup for 2 hours.
• If it’s been longer, restore setup mode: 
  • Press and hold the Wireless + Cancel buttons together for 5 seconds.
  • The blue light should start blinking again.

2. Use HP App

• Download HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site.
• Open the app → Tap Add Printer → Follow on-screen steps.
• Make sure: 
  • Your computer is on the same 2.4 GHz Wi-Fi network.
  • Bluetooth and Location are enabled on your device.
• Enter your Wi-Fi password when prompted.

3. Restart Devices

• Restart your printer, router, and computer.
• Move the printer closer to the router.

4. Update Printer Firmware

• Go to HP Smart Tank 6001 All-in-One | HP® Support.
• Enter your printer model and install the latest firmware.

5. Remove and Reinstall Printer

• On Windows: 
  • Go to Settings > Bluetooth & Devices > Printers & Scanners.
  • Remove the printer and re-add it using HP Smart.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat