Hello everyone, I hope everyone is doing all right here! I have a pagewide 452dw, few weeks ago it ran out of black color, we just replaced the cartridge for a new 974x cartridge, now the printer will not print any black color. When I first placed the new cartridge and printed a test page, the black color was almost not visible, then I performed a level 1 cleaning and all the colors got better but the black got worse, then performed a level 2 cleaning and the colors are printing perfectly but now the black was completely gone. If anyone has had a similar
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