• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-18-2024 09:36 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M476dw
Operating System: Microsoft Windows 11

Everytime I print ervery things goes well till the paper is coming out it stops half way in the output.

Then I have to pull it out manually. then open at the back printer because there is paper jam but can't see anything paper left .

I have to close and open it a few times before he restarts.
He tries to print again but paper get stocked again in output halve way

I use paper 80 grams en it good directions for printing.

Someone Advise ?

Category:
7 REPLIES 7

‎07-18-2024 09:51 AM

HP Recommended

Hello @MichielsTim 

 

How are you ?

 

Try the procedures indicated below:

https://support.hp.com/us-en/document/c04428671

 

https://players.brightcove.net/1160438706001/ByLWUi0A_default/index.html?videoId=ref:REFIDWDNdbe9663...

 

Waiting

 

 

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
Was this reply helpful? Yes No

‎07-18-2024 10:01 AM

HP Recommended

hi fabio I'm ok thank you and also thank you for the feedback

 

I already tried that but without any results.

He stops printing the paper when is coming out already in the feeder.

 

Was this reply helpful? Yes No

‎07-18-2024 10:06 AM

HP Recommended

Hello @MichielsTim 

 

The printer is a Warranty ?

 

Waiting 

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
Was this reply helpful? Yes No

‎07-18-2024 10:07 AM

HP Recommended

warranty is al lang time out

Was this reply helpful? Yes No

‎07-18-2024 10:09 AM

HP Recommended

Hello @MichielsTim 

 

The ideal is to take it to a technical assistant: 

 

HP® Service Center Locator - United States | HP® Support

 

Waiting

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
1 person found this reply helpful
Was this reply helpful? Yes No

‎07-18-2024 10:11 AM

HP Recommended

I think also i just moved everything to turkye so I have to look for technical support here.

thanks

Was this reply helpful? Yes No

‎07-18-2024 12:28 PM

HP Recommended

Hello @MichielsTim 

 

Imagine, you're welcome

Can you mark this topic as resolved?

So others can use it as future research or searches.

 

Many Thanks 😊

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.