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‎03-04-2023 09:08 AM

HP Recommended
Product: HP DeskJet Ink Advantage 3636 All-in-One Printer

I'm getting "Paper Size mismatch" error for every single print request I made for last 4 months. Nothing can print. Here what I tried -

1. Restarted printer by removing power cable.

2. Reinstall the firmware and drivers

3. Match the paper size in Printer as well as application

 

Nothing works out

Category:
3 REPLIES 3

‎03-04-2023 09:22 AM

HP Recommended

Hello, 

 

Check out the steps to reset the printer that should fix the issue.

How to restore printer factory settings from a web browser | HP Printers | HP Support - YouTube

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No

‎03-05-2023 06:57 AM

HP Recommended

Hello, I have tried the steps mentioned -

- Don't see IP assigned

- Message: This Printer is not connected to network. However Wireless is on

- Wireless connection setup successful but ends up with Not connected Status

 

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‎03-10-2023 02:56 AM

HP Recommended

Hello, 

 

Looks like the printer is frequently disconnecting from the wireless network. 

Have you tried connecting a USB cable to the printer and check if the printing issue is resolved ?

 

Lets reset the printer's wireless settings by press Wifi + Cancel button together for 15 seconds and then release .

Open the HP SMART APP and try adding the printer. 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No
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