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HP Deskjet 2724
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Hi,

 

I am trying to print using my HP deskjet 2724 printer and it keeps throwing the error "paper size detected by the printer does not match the paper size selected for the job "

I have tried changing the paper size to different options, usually it worked with Letter or A4 options in past, but now its keep on throwing the above error. Same error is displayed from both desktop and mobile based HP Smart apps.

 

Can i get assistance here?

 

Thanks,

Prashant

1 REPLY 1
HP Recommended

@PrashantB

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Try a firmware update: https://support.hp.com/in-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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