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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended
DESKJET 2620

Hi my printer is pulling the paper one side so it keeps getting jammed and won’t print. I 

1 REPLY 1
HP Recommended

You have a foreign object that is blocking paper pass. Inspect the interior of the printer, there is a small door on the bottom of the printer open them too and examine for something that can block paper.




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