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‎08-16-2016 03:09 PM

HP Recommended
Product: Officejet pro 8620
Operating System: Microsoft Windows 10 (32-bit)

Printing colors had white lines in diagnostic prints. HP contacted and are sending a pen replacement. What the heck is a pen replacement anyway?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-19-2016 06:46 AM

HP Recommended

Hey @Red16,

Welcome to the HP Support Forums!

 

I understand that you are being sent a pen replacement for your Officejet Pro 8620 e-All-in-One Printer. A pen replacement is another term for an ink cartridge.

 

Please let me know if this answers your question or resolves your issues. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-19-2016 06:46 AM

HP Recommended

Hey @Red16,

Welcome to the HP Support Forums!

 

I understand that you are being sent a pen replacement for your Officejet Pro 8620 e-All-in-One Printer. A pen replacement is another term for an ink cartridge.

 

Please let me know if this answers your question or resolves your issues. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Was this reply helpful? Yes No
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