I am trying to print a photo it either comes out black & white or when I try to change it to colour the option for photo tray disappears.
I have uninstalled the printer and reinstalled its software from the HP Smart windows app, I have used the HP print and scan doctor which showed no issues. The first photo was in colour but cropped the image, on the second print the old issues started again. Black & white only or if colour chosen no photo tray available. This is on every programme i use.
I have noticed if i look in the printers information it shows photo tray not installed, I don't want to have to reinstall my printer for every photo.
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