Photos not printed correctly

[Dnkyboy]

Trying to print photo using HP App from iphone

Do everything as instructed but it misses some of image on the prints 

Tried everything and it’s beginning to become rather frustrating 

It either does not pick up the photo paper from print tray or it misses half off the image I selected

Can anyone help

[Kumar0307]

@Dnkyboy, Welcome to the HP Support Community!

Have you tried printing any other documents from your iPhone and check if that prints fine?

Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.

Let us try these steps:

Update the printer firmware

Click here to download and install the latest printer firmware from your MAC.

Click here to know different methods of updating printer firmware.

Also, check for any software updates on the iOS device

Go to Settings > general > update the software

Print documents, photos, and webpages using AirPrint.

1. Make sure the printer is turned on, ink cartridges are installed, and plain paper is loaded in the main tray.

2. Open the item you want to print, and then tap the Share icon  or  .

3. Tap Print or the Print icon  to open Printer Options.

4. Tap Select Printer to select your printer.

5. Change any of the following print job settings. Available settings vary depending on the app you are printing from, the print job type, and your printer.

   • Paper: Make any paper size changes on the printer. AirPrint automatically detects the paper size loaded in the printer or the size selected on the printer control panel. If the detected size is different than the paper in the tray, an error might display asking to confirm the size.

   • Number of copies: Select how many copies you want to print.

   • Black & White: Select to print in grayscale. This option only displays for color printers.

   • Double-sided printing: Print on both sides of the paper for certain file types.

   • Page range: Select specific pages within a document or webpage to print.

   

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!