Photos printing a border at the bottom.

[Kr3014]

Every time I print a photo on my HP Smart Tank 7001, there is a tab left of the bottom of the page. The printer is capable of printing borderless up to 8.5X11. I am trying to print a 5x7 image but have been unsuccessful. Any help would be greatly appreciated. It does the same thing when I try to print 4x6 images. I've tried changing all of the settings but nothing seems to be fixing it. I even uploaded to an image sizing website that says the image is 5x7.

[Dragon-Fur]

@Kr3014 

Welcome to the HP Community Forum.

Review the various setups later in this message (References / Resources).

For example, Some of what you can do is controlled by what the printer allows for Borderless Printing options - paper type might play a factor.

Consider the software / application you are using to open, view, configure, and submit the job to the printer.

The software or application -- and perhaps whether you have installed the Full Feature Software -- play a part in how the image appears when printed on paper.

For example,

Which software / application are you using?

What are the settings for Scaling, Paper Size, Image / Photo Size?

What is the paper type?

The size of the image in pixels impacts how the image is printed on the paper at 100%.

Resizing while maintaining the aspect ratio (shape) can create white spaces if the shape of the original image does not match the shape of the paper.

Examples

HP Smart - Windows - Simple Photo Print - 5x7 - Borderless

Scaling = Crop

NOTES

Scaling

Crop creates even borders around the photo.

Portions of the original content might be cut (lost) when the shape of the photo is forced to match the shape of the paper.

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Shrink to fit retains the content and shape of the original photo. 

Shrink option can result in uneven border(s)

HP_Smart_W10_Borderless_Print_5x7_All_6

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Example - Irfanview - Custom Print Size

NOTES

• Third Party Software
• Full Feature Software / full driver printer software installed

Irfanview_Custom_Print_Size_3x5_1

References / Resources

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Size of file in Pixels

Open File Explorer

Navigate to the folder in which the file is located

Right-Click on the image file name > Properties > tab Details

Check the size of the image > Dimensions

 Pixels to Print Size Calculator

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Printer - Specifications -

Product Specifications for the HP Smart Tank 7001e All-in-One (28B49A)

Section Paper Handling

Media sizes supported (metric)	A4; A5; A6; B5 (JIS); Envelope (DL, C5, C6, Chou #3, Chou #4); Card (Hagaki, O**bleep**u Hagaki)
Media sizes supported (U.S. standard)	Letter; Legal; Government Legal; Executive; Statement; 4 x 6 in; 5 x 7 in; 8 x 10 in; L; Photo 2L; Envelope( #10, Monarch, 5.5 bar); Card (4 x 6 in, 5 x 8 in)

Borderless printing

Yes (up to 8.5 x 11 in, 210 x 297 mm)

5x7 inch paper is supported as a Standard Size

Borderless to 8.5 x 11 inches

Note: 

Some printers restrict Borderless printing to certain paper sizes and / or paper types.

For example, Borderless printing might require Brochure / Professional or Photo Paper.

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Printer - Load Paper -

Load Paper according to the instructions in the user manual:

User Guide - HP Smart Tank series - 6000, 7000, 7300

Page 29

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Printer - Alert the Printer - Tray and Paper -

User Guide - HP Smart Tank series - 6000, 7000, 7300

Page 32

Example - Tray and Paper

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

Retain_Printing_Preferences_19

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP Smart Tank 7001 All-in-One 

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