I have a Photosmart 6510 printer and suddenly I cannot print in black ink word documents and PDf documents only after being edited. If a I print word documents only colour text is shown. When I print PDf documents after being edited they can be printed but the quality is lower than usual. Thanks in advance
Unluckily it didnt work. I also downloaded the offered diagnostic tool and when the trial page was printed out the resul was as attached. No problmes with blue, pink and yellow inks but the order of intensity for the black ink is completely abnormal. Dont know what else can be done.
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