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I have a Photosmart Premium C410a. 

 

When I power it up, It appears to be initializing, briefly displays the message 'C2FE0119', the display goes white, and all the control panel lights blink.

 

I have tried resetting the printer by unplugging the power cord from the back of the printer and then from the wall.  I have let it sit more than a few minutes and plugged it back in.  Without pressing the power button, it powers back up with the same results.

 

Does anyone know what the problem is, print head logic board, etc.?

 

Thanks,

Craig

1 REPLY 1
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@SCF

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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