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Message 1 of 2
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Flag Post

Poor Print Quality

HP Recommended
OfficeJet Pro 8028
Microsoft Windows 10 (64-bit)

I have an OfficeJet Pro 8028.  No matter what I do, the print quality is streaked.  I've gone through multiple cleanings (which has used up 1/2 my ink) and still get streaks.  Any advice?

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@snrusse54, Welcome to the HP Support Community!

 

Are you printing in black or color?

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Check estimated ink levels to see if any ink cartridges are critically low or empty.

 

Update the printer firmware

Click here to download and install the latest firmware from your computer.

Click here to know different methods of updating printer firmware.

 

Also, perform step 6 from this document.

Now, Print a Print Quality Diagnostic Page to check if the streaks persist.

 

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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