• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-20-2025 02:50 PM

HP Recommended

I have a HP Deskjet 4200e all-in-one printer. Never had a problem with it until recently (fairly new printer), It started by printing alignment pages over and over, even though I followed procedure. then I tried to print from computer and phone it said out of toner (although a new cartridge and it prints the alignment page just fine), I took the toner cartridge out, cleaned with rag and distilled water, reseated it back, I ran the troubleshoot, now it says port configured wrong (but has been correct until now). So now I have all 3 problems together! 

I have deleted the printer off my computer and reinstalled, I as well unplugged and walked away for a good hour, nothing is working! 

Does anyone have an idea to fix this?

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.