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Message 1 of 2
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Flag Post

Possible to get new paper feed roller for HP Envy 7858?

HP Recommended
Envy 7858
Microsoft Windows 10 (64-bit)

Can a person by parts for a HP Envy 7858?  The paper feeding roller part broke on the printer and now all papers will feed in off center.  Other than that, the printer is perfect.  

 

Thanks

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@lacanuck Welcome to HP Community!

 

I understand that you are looking for the paper feed roller.

 

In that case, I would suggets you contact our phone support and check for the support option. They will help you.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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