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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Help! I got a post it note stuck in my printer ( Color LaserJet Pro MFP M479fdw). It seems to scrunched up just before the paper output. My print jobs are still going through but the paper is wrinkler in the section where the note is stuck. I would serioulsy appreciate any advice as I have a big print job to do later this week. I cannot see the note and fear that some disassembly of the printer is required.

1 REPLY 1
HP Recommended

If you cannot remove the piece as is, the best option to prevent further damage is to remove the  fuser unit and then retrieve the post it note. If you check you tube there are videos that show the process of removing the fuser unit. 

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