Power button continually blinking and Information light blinking orange

[treid3]

Power button blinking and Information button blinking orange

[VikramTheGreat]

Hi @treid3,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

On your HP DeskJet 4152e, when the Power button is blinking and the Information button is blinking orange, it usually indicates a printer error or attention state that needs immediate troubleshooting.

What the Lights Mean

• Blinking Power button: Printer is on but not ready.
• Blinking orange Information button: There’s an error that requires user action, often related to: 
  • Paper jam
  • Cartridge issue
  • Printer setup incomplete
  • Firmware or network problem

Recommended Steps to Fix This

1. Check for Error on Printer Display or HP App

• Open the HP app on your computer or mobile device.
• Look for any error message (e.g., paper jam, cartridge problem).

2. Reset the Printer

• Turn off the printer.
• Unplug the power cord from the printer and the wall outlet.
• Wait 60 seconds.
• Plug it back in directly to a wall outlet (avoid surge protectors).
• Turn the printer back on.

3. Inspect for Paper Jam or Cartridge Issues

• Open the cartridge access door.
• Remove any jammed paper.
• Ensure cartridges are properly seated and not damaged.

4. Restore Network or Setup Mode

If the printer was in setup mode and interrupted:

• Press and hold the Wireless and Cancel buttons together for 3 seconds to restore Wi-Fi setup mode.
• The Wireless light should start blinking blue.

5. Update Firmware

• Go to HP DeskJet 4152e All-in-One Printer | HP® Support.
• Download and install the latest firmware update.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat