cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
3 2 0 0
Message 1 of 3
103
Flag Post

Power light flashes and display flashes 'HP'

HP Recommended
Printer m28w
Microsoft Windows 10 (64-bit)

Carried out HP firmware update and now printer is not working. Power light flashes and display flashes 'HP' 

Computer does not see the printer so I can't modify anything from the computer or browser address

Put in HP troubleshooting software but that's not seeing the printer either.

Is it possible to carry out a reset to get it working again

 

2 REPLIES 2
HP Support Agent
HP Support Agent
13,093 13,078 701 531
Message 2 of 3
Flag Post
HP Recommended

@sandman117

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Reply
0 Kudos
Author
New member
3 2 0 0
Message 3 of 3
Flag Post
HP Recommended

No didn't work, still flashes HP doesn't go to NV at all, tried several times

Thanks HP firmware/software programmers for breaking my printer after expiry of warranty

 

Thanks Betty0610 for replying and giving it a go, appreciated but no cigar.

 

 

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation