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Print Cartridge

HP Recommended
HP Printer
Other

Need help! Just got this printer from a retired teacher and when i turn it on it says. "print cartridge in right stall not supported." I do not understand why it says that when it looks like the one you order on here and is the same number. She said she has not used it in awhile but we cleaned it just like the manual read and it wont let us hit any other buttens. Unsure what is the problem and i dont want to waste my month on new ink if its just going to do the same thing.

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HP Support Agent
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Hi @EmilyOctober,

 

I'd like to help!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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